Omnichannel AI Agents Built for
Internet Service Providers
Nine specialized AI agents across six communication channels, all powered by a single unified knowledge base.
Request DemoBuilt for How ISPs Actually Operate
ISPs handle the same customer interactions every day. GoZupees automates these interactions using AI agents that understand your network, systems, customers, and processes — not generic scripts.
Acquisition
Automatically capture and qualify prospects based on service needs and location coverage.
Activation
Onboarding
Support
Growth
Works With Your Stack
Connects to the systems you already run — billing, tickets, voice, messaging, and outage comms. No rip-and-replace.
Don't see your tool? If it has an API, we can integrate it.
Billing / OSS-BSS
What Verset does:
Pull invoices, process payments, update subscriptions, check account balances.
One Brain. Every Channel.
All Verset agents share a single unified knowledge base. The same context, the same conversation, no matter which channel your customer uses.
Customer
"Hi, I need to reschedule my fiber installation..."
Hi, I have a question about my bill
Mike Thompson
2:34 PM
to me
Service Outage - Urgent Help Needed
Hi,
My internet has been down since this morning. I work from home and really need it fixed today.
I've already tried restarting my router but the lights are still blinking red. Can someone come out today?
Thanks,
Mike Thompson
Unified Brain
Same context across all channels
Knowledge Base
Fiber Installation Guide
Standard installation takes 2-4 hours. Technician will install ONT box...
Hey, is there an outage in my area?
3:42 PM ✓✓
Text Message
AcmeFiber
Hi! Your fiber installation is scheduled for tomorrow, March 15, between 9-11am. Reply 1 to confirm, 2 to reschedule.
Full Name
Address
Service Interest
Why the Unified Brain Matters
The capabilities that make Verset different from traditional solutions
Conversations That Remember Context
Start on web chat, continue on voice, follow up via email. The agent knows exactly who they are, what was discussed, and what actions were taken.
- Full conversation history across all channels
- Customer preferences and account details retained
- Previous tickets and resolutions referenced automatically
Customers never repeat themselves.
Knowledge Updated Once, Everywhere
Update pricing, policies, or procedures once. Instantly available across all agents.
Agents That Work Together
Intelligent handoffs between agents. Outages route correctly. Upsells get flagged.
Real-time Learning
Improves with every conversation
24/7 Availability
Never miss a call again
Multi-language
English, Spanish, and more
Smart Escalation
Seamless handoff to humans
Nine Agents. One Platform.
GoZupees deploys nine specialized AI agents, each focused on a specific ISP function. All agents operate from the same Unified Brain.
Lead Collection Agent
Captures and qualifies new prospects. Converts website visitors into qualified leads 24/7.
Read moreOrder Helper Agent
Handles order and installation queries. Guides customers through plan selection and signup.
Read moreEngineer Appointment Manager
Books and reschedules visits. Manages calendar availability and sends confirmations.
Read moreEngineer Buddy
Supports field engineers with diagnostics. Provides real-time troubleshooting assistance on-site.
Read moreTroubleshooting Agent
Resolves common technical issues. Walks customers through fixes before escalating.
Read moreBilling Agent
Manages invoices, payments, and queries. Handles disputes and payment plan requests.
Read moreOutage Handler
Communicates outages and status updates. Proactively notifies affected customers.
Read moreUpsell Advisor
Identifies and recommends relevant upgrades. Increases ARPU with personalized offers.
Read moreOnboarding Agent
Supports new customers post-install. Ensures smooth activation and first-week success.
Read moreWhite-Labeled by Design
VERSET by GoZupees is fully white-labeled. Customers interact with what appears to be your own support system.
Designed Around Your Business
During onboarding, the Unified Brain is populated with:
GoZupees adapts to your business, not the other way around.
Built for Scale, Security, and Reliability
GoZupees is designed for live ISP environments. This is AI built to run inside real businesses, not experiments.
Production-Grade Infrastructure
Enterprise-level reliability with 99.9% uptime SLA. Built on cloud infrastructure that scales automatically with demand.
Secure Integrations
Scalable Architecture
Operational Controls
See VERSET in Action
If you'd like to see how VERSET works in a live ISP environment, our team can walk you through real use cases and deployment models.
Book a Demo