Verset AI Agent

Billing Agent

Handle billing questions, send instant payment links, set up arrangements, and run proactive dunning. Collect faster, reduce support costs, and make paying effortless.

See it in action

Watch how the Billing Agent handles a real conversation — identifying intent, retrieving information, and resolving the issue without human intervention.

Voice
Web Chat
WhatsApp
SMS
Email

Billing Agent

Online

Why is my bill $95 this month? It's usually $75.

How It Works

A proven workflow that handles inquiries from start to resolution.

01

Intent & Authentication

Recognize billing inquiry and verify customer identity.

02

Account Retrieval

Pull balance, invoices, payment history, and account status.

03

Address Inquiry

Explain charges, compare bills, clarify any confusion.

04

Payment Facilitation

Send instant payment links — eliminate friction.

05

Arrangement Setup

Offer payment plans for customers who need flexibility.

06

Confirmation

Confirm resolution and set up autopay or reminders.

Features & Benefits

Break down any invoice line by line. Explain why this month is different from last month. Clarify prorated charges, fees, and credits in plain language.

Real Results

35%
Faster collections
60%
Payment link conversion
45%
Fewer billing calls
25%
Bad debt reduction
24/7
Availability
80%
Dunning response rate

What Our Customers Say

"Billing questions were eating up 25% of our support time. Now the agent handles them, and our team focuses on issues that actually need human judgment."

Jennifer Walsh
Support Manager, Pioneer Broadband, Texas

Integrations

Connects to the tools you already use.

SP
Splynx
SO
Sonar
ST
Stripe
QU
QuickBooks
ZE
Zendesk
TW
Twilio
SQ
Square
PA
PayPal

Frequently Asked Questions

Ready to see the Billing Agent in action?

Book a personalized demo and see how it transforms your operations.