Privacy Policy

1. Introduction

Welcome to Gozupees ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing and sales automation platform.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Company name and job title
• Billing and payment information
• Communication preferences
• Account credentials and authentication data

2.2 Usage Data

We automatically collect certain information when you use our services:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our platform
• Interaction data with our AI employees
• Performance metrics and usage patterns

2.3 Customer Data

When you use our AI employees to interact with your customers, we may process customer data on your behalf. This includes conversation logs, contact information, and interaction history.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our AI automation services
• Processing payments and managing your account
• Improving our AI models and platform functionality
• Sending important updates and communications
• Providing customer support and technical assistance
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations and protecting our rights

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting and infrastructure providers
• Payment processing services
• Analytics and monitoring tools
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement robust security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication protocols
• Secure data centers with physical security measures
• Employee training on data protection practices

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal information
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal information
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing

To exercise these rights, please contact us at privacy@gozupees.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about our cookie practices, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: