Our AI Resolves 90% of Your Incoming
Calls, Emails & Tickets On The First Contact
Delight your customers with zero wait times and multilingual agents that integrate directly with your tech stack for real-time resolution
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INTEGRATES WITH
VoiceAI Agents
Automate calls end-to-end, or intelligently route so every conversation finds the right outcome.
GoZupees Support
incoming call...
ChatAI Agents
Authenticate users, resolve issues, and deliver seamless support on webchat and WhatsApp.
EmailAI Agents
Automatically respond to emails, process requests, and take actions — all in seconds.
Re: Account inquiry
Billing question
Support Request #12345
Hi Mike, Thank you for reaching out. I've reviewed your account and processed your refund...
Connect with Your Tools
Drag and drop any integration to see how GoZupees AI agents work seamlessly with your existing tech stack.
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Integration Details
Select an integration to see how it works with GoZupees
Simplify workflow with
a unified inbox
Deep Integration with Your OSS/BSS & Support Stack
GoZupees AI doesn't just chat or talk. It connects directly to your billing, provisioning, and CRM systems to execute complex workflows autonomously.
Live network intelligence
Your AI agents tap directly into your OSS/BSS stack, pulling real-time data from billing systems, service provisioning tools, and network monitoring platforms instantly.
Autonomous task execution
From plan upgrades to address changes, your agents complete tasks end-to-end—updating CRM records, triggering provisioning workflows, and confirming with customers automatically.
Multi-model flexibility
Switch between leading AI models to find the perfect balance of speed, accuracy, and cost for your telco operations.
Intelligent handoffs
Define escalation rules in plain English—your agents know exactly when to loop in your human support team.
Operational insights
Track resolution rates, call topics, and customer sentiment with real-time dashboards built for telco KPIs.
Native-Level Fluency in 100+ Languages
Remove language barriers with AI that adapts not just to language, but to accent, dialect, and regional emotion - ensuring every customer feels understood.
Matt
MaleAmerican
Natural & ChattyChloe
FemaleBritish
ProfessionalSylvie
FemaleFrench
Warm & ElegantMaya
FemaleAfrican American
ExpressiveIan
MaleAustralian
FriendlySofia
FemaleSpanish
CheerfulSo Human, Customers Forget It's AI.
Don't take our word for it. Listen to real, unscripted moments where broadband subscribers interact with our agents.
"Even though I chose not to upgrade in the end, Alex clearly walked me through my options and made it simple to manage everything from my phone."
"Mary quickly figured out the whole office was affected, checked the network logs, and escalated it to engineering. It's reassuring knowing someone's keeping an eye on our connection."
"Kaylee helped me verify the fibre signal, walked me through every check, and then handled the escalation when the line still wouldn't reach the internet. Made a tricky install feel under control."
SOC 2 Type II & GDPR Compliant Infrastructure
Built for regulated industries. GoZupees isolates your environment so your data is encrypted, sovereign, and never used to train public AI models.
Zero-Training Policy
Your customer interactions are strictly siloed. We never use your proprietary data to train foundational models (like GPT-4) or share it with third parties.
End-to-End Encryption
All data is protected by AES-256 encryption at rest and TLS 1.3 in transit, ensuring military-grade security for sensitive PII.
Scoped API Permissions
You control the AI's reach. Use granular Role-Based Access Control (RBAC) to ensure the agent only accesses the specific datasets you authorize.
Scale Support Capacity 10x Without Adding Headcount
Stop burning cash on queue times. GoZupees resolves Tier-1 inquiries instantly, giving you the operational efficiency of a team ten times your size.
Book a DemoMore Interactions Handled
Following AI Implementation
Decrease in Handle Time
Reduction of Inbound Calls
AI Agent Availability
Faster Ticket Closure
From Kickoff to Live Calls
in 48 Hours.
With GoZupees, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.
GoZupees AI
Analyze, assist, and automate to deliver top-quality service.
Omnichannel
Centralize email, SMS, WhatsApp and more for a unified experience.
Ticketing
Track, manage, and resolve inquiries with flexible ticketing.
Chat
Help customers in-the-moment with live chat and AI resolutions.
Workflows
Build powerful automations that codify your team's best practices.
Integrations
Sync data and power workflows across multiple systems.
Analytics
Get powerful insights to keep evolving your product and services.
Knowledge Base
Document answers for faster, more accurate replies.
Ready to Automate Your Support Stack?
Schedule a consultation with our solutions engineer. We'll build a custom roadmap for your specific infrastructure—no strings attached.
What's included:
Perfect for high-volume teams handling 10k+ interactions/mo.
Book a DemoNo credit card required. SOC 2 Compliant.