Most AI vendors want to replace your contact center. We sit on top of it.
GoZupees builds AI voice and chat agents that work alongside your human team on the stack you already run. You see which one is solving what. It deploys in weeks, not quarters — because we don't rip anything out.
"Hi, my internet's been dropping since this morning."
"I can see an outage affecting your area, with a fix already in progress. Want me to text you the moment service is back?"
"Yes please, that'd be great."
Switching platforms is the most expensive way to fix support.
Most AI vendors sell you a migration. New platform, new numbers, a quarter of integration work, and a retraining program for the team that's already underwater. By the time it's live, the problem you were solving has moved.
We took the other route. We sit on top of your existing contact center — your CCaaS, your numbers, your routing — and put AI agents to work on the calls that don't need a human. Nothing gets ripped out. The first agents go live in weeks.
Where we're different
Humans and AI, side by side
Your AI agents and your human team handle calls together. You can see which one solved what, where the AI handed off, and where a human stepped in. It's not a black box you point at your customers and hope.
Live in weeks, not quarters
Because we sit on top of your contact center instead of replacing it, there's no migration to wait out. We've taken voice agents live on a production CCaaS using a two-number architecture when the platform fought us. The first agents answer real calls in weeks.
Your choice of model, your choice of deployment
You're not locked to one LLM or one hosting shape. Voice runs on self-hosted SIP infrastructure (Kamailio + RTPEngine) when data control matters. Pick the model, pick where it runs.
It plugs into what you already run.
Your CCaaS, your numbers, your CRM stay where they are. We add an AI layer on top and a conversation-intelligence layer underneath — so the agents answer, and you can see everything they did.
AI agents on the inbound side
VerSense™ assists
Your contact center
your routing · your CRM
Conversation intelligence underneath
every call
What we build
VersaTalk™
AI voice agents for inbound and outbound calls. Self-hosted SIP architecture.
VerSight™
Conversation intelligence. QA every call, not a sample.
VerSense™
AI copilot for live agents. Real-time guidance mid-call.
VersaFront™ / L.E.X.I
AI reception and intake for professional services.
Custom AI software development
Working software that runs your operation, built faster and cheaper.
Custom AI agents
Voice, chat, email, SMS, WhatsApp — built to your workflow.
What we've deployed
Real environments, by type. No logos — the work speaks.
A US fiber operator in Florida
Six AI voice agents deployed, three live on inbound. We took them live on a production NICE CXone environment using a two-number architecture workaround.
A UK fiber ISP serving 150,000 residents in student housing
Full conversation intelligence across tier-1 fiber support, multi-tenant by property, with AI-vs-human handler comparison running live.
A US-based ITSM environment
We migrated 46,000 CMDB items off ServiceNow onto a system we built.
A US baby clothing company
We built their ERP, inventory forecasting, production management, and AI customer-support automation.
A UK housing solicitor
We're in-scoping a full AI intake portal for roughly 2,000 inbound calls a day across homelessness and housing-disrepair work.
[PLACEHOLDER — one validated operational metric. Do not ship a guessed percentage.]
Not sure it'll work on your calls? Find out for $15,000.
We deploy a private AI model on top of your existing call center and QA 100% of your inbound calls for 90 days. You get a seat-savings model, your top wasted-handle-time categories, your agent-performance distribution, and a deployment roadmap. $5,000 a month, three months. If you go to full deployment, the $15,000 credits against it.
Book a Contact Center X-RayA closer look at each
Our AI voice agents answer your inbound and outbound calls on the numbers you already run. They qualify, resolve the routine, and hand the rest to a human with full context.
Answer & resolve
- Handle inbound calls 24/7
- Authenticate callers
- Resolve routine requests without a human
- Take payments and book appointments mid-call
Reach out
- Outbound campaigns and follow-ups
- Appointment reminders and confirmations
- Qualify and route warm leads
Run it your way
- Self-hosted SIP infrastructure (Kamailio + RTPEngine)
- Your choice of LLM
- Speaks 100+ languages
- Responds in under 300ms
Questions buyers ask us
Do we have to replace our current contact center?
No. We sit on top of your existing CCaaS — your numbers, routing, and CRM stay where they are. We add the AI layer; we don't rip anything out.
How long until something's actually live?
Weeks, not quarters. There's no migration to wait out, so the first agents are answering real calls fast. We've gone live on a production platform using a two-number architecture when the platform didn't cooperate.
What happens to our human agents?
They work alongside the AI. The AI takes the calls that don't need a person; humans take the ones that do; and you can see which handled what. It's additive, not a replacement program.
Are we locked into one AI model?
No. You choose the LLM and the deployment shape. When data control matters, voice runs on self-hosted SIP infrastructure.
How secure is it, and where does our data run?
We're compliant with SOC 2, HIPAA, PCI-DSS, and ISO 27001 frameworks, and voice can run on self-hosted infrastructure you control.
How do we know it'll work before we commit?
That's what the Contact Center X-Ray is for — 90 days, $15,000, 100% of your inbound calls QA'd, a full deployment roadmap, and the fee credits against implementation if you proceed.