Terms of Service
Last updated: June 18, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Gozupees ("Company," "we," "our," or "us") regarding your use of our AI-powered marketing and sales automation platform and related services.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.
2. Description of Services
Gozupees provides AI-powered automation solutions including:
- AI employees for marketing and sales tasks
- Automated customer communication systems
- Integration with third-party business tools
- Analytics and reporting features
- Customer support and training resources
3. Account Registration and Security
3.1 Account Creation
To use our services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Security
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breaches.
3.3 Account Eligibility
You must be at least 18 years old and have the legal capacity to enter into this agreement. Our services are intended for business use only.
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our services for legitimate business purposes in compliance with all applicable laws.
4.2 Prohibited Uses
You agree not to:
- Use our services for illegal, harmful, or fraudulent activities
- Attempt to gain unauthorized access to our systems
- Transmit malware, viruses, or harmful code
- Engage in spam or unsolicited communications
- Violate intellectual property rights
- Impersonate others or provide false information
- Interfere with or disrupt our services
- Use our AI employees for discriminatory or harassing purposes
5. Subscription and Payment Terms
5.1 Subscription Plans
Our services are offered through various subscription plans. Pricing and features for each plan are detailed on our website.
5.2 Payment
Subscription fees are billed in advance on a recurring basis. You authorize us to charge your payment method for all applicable fees.
5.3 Refunds and Cancellation
You may cancel your subscription at any time. Refunds are provided according to our refund policy, which may vary by subscription type and jurisdiction.
5.4 Price Changes
We may change our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.
6. Intellectual Property Rights
6.1 Our Intellectual Property
All content, features, and functionality of our services, including AI models, software, and documentation, are owned by Gozupees and protected by intellectual property laws.
6.2 Your Content
You retain ownership of content you submit to our services. By using our services, you grant us a limited license to use your content to provide and improve our services.
6.3 License to Use Services
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use our services for your business purposes.
7. Data Processing and Privacy
Your use of our services is subject to our Privacy Policy, which describes how we collect, use, and protect your information. When you use our AI employees to process customer data, you remain the data controller and are responsible for compliance with applicable data protection laws.
8. Service Availability and Support
8.1 Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability.
8.2 Support
Technical support is provided according to your subscription plan. Support hours and response times vary by plan level.
9. Disclaimers and Limitations of Liability
9.1 Service Disclaimers
Our services are provided "as is" without warranties of any kind. We do not guarantee that our AI employees will meet all your business requirements or perform error-free.
9.2 Limitation of Liability
To the maximum extent permitted by law, our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.
11. Termination
Either party may terminate this agreement at any time. We may suspend or terminate your access to our services for violation of these Terms or other legitimate reasons.
Upon termination, your right to use our services will cease, and we may delete your account and data according to our data retention policies.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration, except for claims involving intellectual property rights.
13. Changes to Terms
We may modify these Terms at any time. Material changes will be communicated through our platform or via email. Continued use of our services after changes constitutes acceptance of the new Terms.
14. Contact Information
For questions about these Terms, please contact us:
Email: legal@gozupees.com
Address: Gozupees Legal Department
Customer Service Team