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Prodapt X Vodafone UK

Meet Sera

Your All-in-One Vodafone UK Business Voice Agent

The fully capable, emotionally intelligent voice assistant that's your first and final stop for any issue, question, or change you need.

Sera - AI Vodafone Business Voice Agent

Experience Sera Live

Test Sera's comprehensive business support capabilities. Call our demo line or start a conversation in your browser.

Call Sera Now

Experience Sera's full capabilities by calling our demo line. Test her knowledge of business services and support processes.

What Sera Handles:

  • • Complete account access and history
  • • Billing questions and payment processing
  • • Technical support and troubleshooting
  • • Contract changes and upgrades
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UK Demo Line

+44 (114) 697 4660

Call
Available 24/7

Instant connection • No wait times • Free demo calls

Sera mobile interface demonstration

Browser Demo

Start a live conversation with Sera directly in your browser. Test her business knowledge and support capabilities.

Demo Features:

  • • Real-time voice conversation
  • • Vodafone business knowledge
  • • Account simulation
  • • Natural language processing

Vodafone AI Agent Management Dashboard

Comprehensive oversight and control of your AI-powered business support system with real-time analytics and performance insights.

Real-Time Analytics

Monitor call volumes, resolution rates, and customer satisfaction

Agent Configuration

Customize responses, escalation rules, and business logic

Security & Compliance

GDPR compliance, audit trails, and data protection controls

Live Performance Metrics

Active
847
Calls Handled Today
94%
Resolution Rate
2.3s
Avg Response Time
4.8
Customer Rating
Top Handled Queries
Account Balance & Billing
32%
Technical Support
28%
Service Upgrades
21%
Contract Changes
19%

Sera's Complete Business Support

Trained with deep telecom knowledge and natural human rhythm, Sera handles everything your business needs.

Complete Account Access

Instantly access and understand your full Vodafone business account history, current services, and contract details

Billing & Payments

Resolve billing issues, explain charges in detail, and arrange payment plans or process payments securely

Technical Support

Handle broadband faults, connectivity dropouts, router diagnostics, and network troubleshooting

Contract Management

Manage contract details, process upgrades, handle cancellations, and compare plan options

Installation & Setup

Guide through installations, router configuration, line testing, and porting number transfers

Smart Escalation

Only escalates to specialists when you specifically ask - otherwise handles everything end-to-end

Why Sera is Different

She's not just a bot — she's your intelligent business partner who never transfers, pauses, or makes you repeat yourself.

Emotionally Intelligent

Natural human conversation rhythm with empathy and understanding

Deep Telecom Knowledge

Trained extensively on Vodafone business products and services

Conversation Memory

Remembers context from earlier in the conversation - never makes you repeat yourself

Full Ownership

Takes complete responsibility for resolving your issue from start to finish

Real Business Impact

Transform your customer experience and operational efficiency with Sera's comprehensive support.

Zero Hold Times

Customers connect instantly to intelligent support

100% immediate response

First-Call Resolution

Most issues resolved without transfers or callbacks

85% FCR rate

24/7 Availability

Full support coverage outside business hours

365 days a year

Cost Reduction

Significantly lower operational costs than traditional support

60% cost savings

Ready to Experience Sera?

Join the businesses already benefiting from comprehensive AI-powered support.