AI Voice Agents for Service & Sales
CallFlow AgentIQ™
Get faster service resolutions, higher first-call resolution rates, and reduce truck rolls
Experience natural conversations with human-sounding AI agents
Modernize customer service operations with enterprise AI voice technology that automates inbound support, outbound sales, and appointment scheduling while maintaining service quality and optimizing operational efficiency.
Start Live Conversation
Talk to our AI agent right now and experience the technology firsthand.
Why AI Voice Agents Deliver Better Business Outcomes
Scale Without Hiring
Handle 10x call volume with consistent service quality while maintaining operational costs.
Reduce Average Handle Time
Resolve customer issues 40% faster with instant access to knowledge bases and automated workflows.
Eliminate Training Overhead
Deploy new service protocols instantly across all agents without retraining or human error.
Ensure Compliance Standards
Maintain consistent regulatory compliance across all interactions with built-in monitoring and reporting.
Increase First-Call Resolution
Achieve 85%+ first-call resolution rates with comprehensive knowledge access and decision trees.
Lower Operational Costs
Reduce contact center costs by 60% while improving service quality and customer satisfaction metrics.
Proven Business Impact
Real performance metrics from enterprise deployments across various industries
Reduction in Wait Times
Queue optimization
Lower Operational Costs
Within 6 months
Service Availability
99.9% uptime SLA
CSAT Improvement
Customer satisfaction increase
AHT Reduction
Average handle time
ACW Reduction
After call work eliminated
* Metrics based on deployments across 50+ enterprise clients in Q3-Q4 2024
Executive Decision Framework
Address the critical questions that matter for enterprise AI voice implementation — integration timelines, security compliance, and measurable business outcomes.
Integration & Compatibility
Plug directly into the systems you already use — CRM, billing, ticketing, and telephony. Our pre-built connectors and APIs make deployment fast, without complex migrations or replatforming.
Security & Compliance
Enterprise-grade security built in from day one. Every interaction is GDPR, ISO27001, and FCA aligned, with full audit trails and configurable data-retention policies.
Scalability & Performance
Scale effortlessly from pilot to thousands of concurrent calls. High-availability architecture and SLA-backed uptime ensure consistent performance under real-world enterprise load.
Language & Localisation
Handle conversations in multiple languages, accents, and dialects with natural fluency. Built-in localisation features adapt to regional compliance and cultural expectations.
Integration & Compatibility
Plug directly into the systems you already use — CRM, billing, ticketing, and telephony. Our pre-built connectors and APIs make deployment fast, without complex migrations or replatforming.
Customer Interaction Recordings
Audio examples of AI agents handling standard customer service scenarios with consistent service protocols and established operational procedures.
Customer Service - Billing Inquiry
Appointment Booking - Medical Practice
Sales Follow-up - Insurance Renewal
Technical Support - Internet Troubleshooting
Live Demo Available
Test the AI voice platform directly through a live conversation. Evaluate functionality, response accuracy, and integration capabilities.
Call Center Efficiency Analysis
Current Operational Challenges
Automated Service Platform Benefits
Inbound & Outbound AI Agents
Comprehensive platform supporting both inbound service operations and outbound business communications for optimized customer management.
Inbound Service Operations
Automated agents for standardized call handling
Customer Support
Handle billing inquiries, account changes, technical support, and complaint resolution
Appointment Booking
Schedule appointments, check availability, send confirmations, and manage cancellations
Order Processing
Take orders, process payments, check inventory, and provide shipping updates
Information Requests
Product information, pricing, store hours, directions, and general inquiries
Outbound Business Communications
Automated outreach for business development
Sales Follow-ups
Follow up on leads, qualify prospects, schedule demos, and nurture opportunities
Renewal Reminders
Proactive subscription renewals, contract extensions, and upgrade opportunities
Payment Collection
Professional, empathetic collection calls with payment plan options
Survey & Feedback
Customer satisfaction surveys, market research, and feedback collection
Built for enterprise scale
Advanced AI technology that integrates seamlessly with your existing systems
Advanced NLP & Understanding
Natural language processing that understands context, intent, and sentiment in real-time
CRM & System Integration
Seamless integration with Salesforce, HubSpot, ServiceNow, and custom systems
Enterprise Security & Compliance
SOC2, HIPAA, PCI DSS compliant with end-to-end encryption
Omnichannel Deployment
Voice, chat, SMS, and social media channels from one platform
Real-time Analytics & Insights
Comprehensive dashboards with conversation analysis and performance metrics
Custom Training & Personalization
Industry-specific training with your data, tone, and business rules
Evaluate CallFlow AgentIQ™ for Your Organization
Experience CallFlow AgentIQ™ in action. Talk to our AI agent or book a personalized demo today.
Implementation time
Uptime guarantee
Expert support
